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Macy's, Inc Feedback - MATTRESS - MATTRESS
Macy's, Inc Feedback

Macy's, Inc Feedback

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MATTRESS - MATTRESS


EXCELLENT SERVICE FROM TOM.A
WE PURCHASED A MATTRESS FROM MACYS ON 3/22/2009. ORDER #58216656 ( GOLDMAN)
I ( RENEE') HAVE A FUSED SPINE. ( NOT FLEXIBLE)I EXPLAINED THIS TO THE SALESPERSON AND HE TOLD US TO BUY A MATTRESS THAT WAS FIRM WITH A SOFT TOP NOT A PILLOWTOP. ATER A MONTH THE MATTRESS STARTED TO SINK. I GO TO BED AND I FALL DOWN INTO A HOLE WHEN TOM WAS HERE IT MEASURED ONEINCH, IT KEEPS SINKING. MY BODY IS SO SORE THAT I HAVE BEEN GOING TO A PHYSICAL THERAPIST FOR THE PAST TWO WEEKS. IF THE SALESPERSON DOES NOT UNDERSTAND MATTRESSES THEN THEY SHOULD BE IN ANOTHER DEPARTMENT. THIS IS THE SECOND EXPERIENCE WE HAVE HAD.

I WEIGH 112 POUNDS AND THIS SHOULD NOT HAPPEN, WE CANNOT AFFORD TO BUY ANOTHR MATTRESS THIS ONE COST US $2200 WHICH FOR US IS A LOT OF MONEY. HOW MUCH LONGER DO I HAVE TO SUFFER WITH A SINKING MATTRESS?
THANK YOU


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