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Macy's, Inc Complaint - Rude cashier
Macy's, Inc Complaint

Macy's, Inc Complaint

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Rude cashier


Just bought a luggage and 3 maternity items from Macy's today. Happy with my purchase, hated the cashier. She was rude and made my husband and I feel like we were trying to steal something. I am pregnant, not hiding stuff under my clothes. We spent about 10-15 mins choosing which luggage was best for us. Which requires us to zip and unzip the luggages to check the material inside and out. My husband handed her the luggage we liked and I handed her my 3 items to ring up at the register. After she did that, she asked if we had anything else to give her. Obviously, did it look like we are holding anything in plain sight? No, so, confused why she asked, we responded "no, that's it". She then walks over to the luggage and thoroughly checks inside as if to find something we hid in there. After a few minutes, she puts on a tape with the macys logo on the luggage indicating it's been purchased. And she says "Here ya go". My husband and I did not realize she was done helping us as she did not hand us our bag with the 3 items. Then she repeats again and says "HERE YA GO" louder (as if saying "come get your luggage" that was on the side of the register) So I told my husband to go get the luggage and I reached over to grab the bag from the counter not really sure if she was done or not. Clearly, repeating "here ya go" twice meant take your stuff and get the hell out of here. she didn't bother bringing the luggage around (it has wheels) neither did she hand us the bag of clothes. How about telling us to have a nice evening? We just spent over $200 there! And that's we were treated, like criminals?!


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