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Macy's, Inc Complaint - Macy's coupons - Coupons
Macy's, Inc Complaint

Macy's, Inc Complaint

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Macy's coupons - Coupons


I continuously receive coupons in the mail for what appear to be generous offers from Macy's. However, when making purchases, the items I buy invariably seem to be on the (rather substantial) list of exclusions. What is the point of "inviting" customers into your store, if it's going to be a negative experince. With the economy as bad as it is of late, you would think that they would not have any exclusions so more people would shop in their stores. Or maybe I have it wrong and they are immune to the present economic situation and don't need more sales.

M.E.


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Comments


RegularEmployee says: (7 years ago)
 0
I am an employee. I do not like this either. I have learned to tell customers, “Let’s try. Let me try it on your behalf. The coupons work on some things but not on others.” I will also ring the 20% coupon and then ring the $10 off coupon and see which gives the customer the better deal. Yes, the break even point is fifty dollars, but with all the exclusions I’m not sure it’s that simple.



Sam8943 says: (9 years ago)
 0
Macy's coupons are a joke. They do not work hardly on anything that you buy. They just lure you into the store to make you buy items that the coupons do not work on. Lord and Taylor, which is own by the same company, their coupons work on everything. It just does not make sense to send coupons out and find out they are not valid. Keep your coupons Macys!!!!




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